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“Fingertip is the best solution for us on several levels: simplicity of design, ease of use a single point of support for all systems. Fingertip ATEX gives us an easy to use mobile system that is entirely paperless and integrates directly to our central asset management and maintenance systems.”
Maintenance Planner, Dragon LNG
“Working with a key partner who had a broad understanding of the asset management objectives we were trying to achieve, was really helpful in forming a collaborative team.
They had a great understanding of the business; knowing the technical solution very well, understanding asset management, and how the solution would relate to the business users. Being involved in workshops with them, and their understanding of the requirements was what really set things apart for me”
Lesleyanne Tuft, Head of IT Delivery, SSE
“This project was delivered against tight timescales, to ensure we had the system available to capture commissioning defects. It is now providing the benefits we require to keep the facility fully maintained.”
Project Manager, DHL
Core Framework
Includes significant Maximo Manage enhancements for management of users, mobile form design, and extensive work process configuration.
- Data Management
Ensure your mobile work force can create, view and update the data the need at the point of work. Role-based Maximo configuration allows for a mobile experience that adapts to the needs of different roles and work types. - Synchronisation
Automatic background synchronisation engine that seamlessly transitions between online and offline states to ensure that Maximo Manage is updated whenever network connectivity is available. - Security
Fingertip respects all of Maximo's business rules and data restrictions, fully supports SSO using federated Identity Providers (e.g. Azure AD) and all data is in encrypted both in transit and at rest on the mobile device. - Device Hardware Integration
Fingertip makes full use of your mobile devices supporting capture of photos, barcodes, GPS location and speech-to-text to further improve the quality of your asset maintenance data and improve operational efficiency.
Work Execution
SSR, Mobile Forms, Online Mapping, and Work Order management.
Comprehensive Work Execution capabilities
Work details, Asset/Location information, Failure Reporting, Specs, Materials, Tools, Work Logs, Multi-Asset Work Orders, Meter Readings, follow-on work + more!
Field Work Order Creation
Create, assign, and complete Work Orders from the device, or raise new work orders that integrate with Maximo approval and integrated scheduling solutions.
Mobile Forms
Create revision-controlled Mobile Forms from within Maximo Manage and link them to PMs, Job Plans, Route Stops, and Work Orders to meet the data capture needs of your organization. Map out your organization’s work processes in your mobile forms using Fingertip's powerful yet easy-to-use rules engine, all from within Maximo Manage.
Work Status Management
Extensive work status management capabilities, including fully automated capture of Labor Actuals, process validation, capture of photos & signatures, Maximo Domain status change reasons, and much more.
Work Management
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Self-Assignment
Authorised users can self-assign work from a list of work ordered tailored for their role / location / craft etc -
Assign / Dispatch Work
Supervisors/Schedulers can review, assign, and dispatch work to other Maximo Manage users from their mobile device. -
Edit Work Assignments
Permit authorised users to edit work assignments in the field.
Inventory Management
Inventory and stores management, cycle counts, balance adjustments, returns and transfers.
- Issues & Returns
Issue and return items with barcode scanning or items or bins. - Transfers
Move items between storerooms - Stock Counts
Supports the physical counting of stock quantities - Picking & Staging
Create, View, Edit, and Issue from Inventory Pick Lists
See below for a short video on Fingertip's Inventory module.
Create / Edit / View Assets Details:
- Photo / Attachments: Attach photos and other relevant documents to assets.
- Specifications: Define and view detailed specifications for each asset.
- Subassemblies: Manage subassemblies associated with assets.
- Spare Parts: Track and manage spare parts linked to assets.
- Hazards: Document and view potential hazards associated with assets.
- Work History: Access the full work history of each asset.
- Meter Readings: Record and monitor meter readings for assets
- Change Asset Status: Update the status of assets as they progress through their lifecycle
Create / Edit / View Location Details:
- Photo / Attachments: Attach photos and other relevant documents to locations.
- Specifications: Define and view detailed specifications for each location.
- Hazards: Document and view potential hazards associated with locations.
- Work History: Access the full work history of each location.
- Meter Readings: Record and monitor meter readings for locations.
- Assets: View and manage assets associated with specific locations.
NEW in Work Execution
- View and Edit Work Order Specifications
Users can now view and edit detailed specifications for each work order, ensuring all necessary information is accurately captured and updated. - Re-assign Work on Status Change
Work orders can now be re-assigned automatically based on status changes, streamlining the workflow and ensuring timely task management. - Configurable Work Order Sorting
Users can configure the sorting of work orders according to their preferences, making it easier to prioritize and manage tasks. - Configurable Color-Coding of Work Order Priority
Work orders can now be color-coded based on priority levels, providing a quick visual indication of task importance and urgency. - Mobile Form Custom Queries
Mobile Form Custom Data Pickers can now be configured to load data from any Fingertip query defined in Maximo, including new customer-defined queries referencing any business data in Maximo. Custom Queries are defined globally but configured through Maximo Security Group configuration, ensuring mobile users only download the data needed to complete their work. - Mobile Form Custom Data Picker Filter Tokens
Mobile Form Custom Data Pickers now support tokens in filter configurations, allowing the creation of linked-lookups in Mobile Forms. This enables data available for selection by the user to be filtered based on previous responses or any data linked to the current work order. - Mobile Form Expression Improvements
Mobile Form Expressions can now reference Asset and Location Specification Attributes, further enhancing the conditional logic within Mobile Forms.
Fingertip's Calibration capabilities enable capture of calibration values directly at the asset, with live feedback of calculation results to the user to help streamline the calibration process.
- Full offline support for all Calibration work
- Support for both Analog and Discrete Asset Functions
- Support for both Calibrations Points and Function Checks
- Single parameter term tolerance (%Reading, %Span, %UV or maxEU) on input or output
- Intuitive user interface that provides live colour-coded feedback of calibration AsFound/AsLeft statuses.
- Broken/Faulty failure process with support for supervisor sign-off and exception reporting.
- Integration with the Tools functionality in Fingertip – View the Calibration Due Date for measurement and test equipment, colour-coded to warn the user if calibration tools are themselves due for Cal.
See below for a short video on Fingertip's Calibration module.
Fingertip's Spatial features extend your Maximo Spatial integration beyond the office to improve the efficiency and accuracy of your field operations.
- View both currently assigned and available work orders on ArcGIS/Google base maps
- View, Edit and Query Asset geometries (points, paths and polygons)
- Toggle ArcGIS Layers that have been configured using Maximo’s Map Manager
- View ArcGIS Feature Layer attributes and zoom to geometry extents
- Support for Multi-Asset Work Orders Device
- SatNav integration for route-finding
See below for a short video on Fingertip's Spatial module.
Mobile Forms
Capture the data your business needs at the point of work.
Fingertip’s Mobile Forms enable you to build forms for mobile data capture with embedded conditional logic to ensure that your processes are carried out on site exactly how you want them to be, with specific actions mandated at each stage.
Capture a digital sign-off at any stage you want, to help ensure regulatory and safety compliance in the field.
- Fingertip Mobile Forms are revision controlled records created in Maximo Manage - no customisation required!
- A wide variety of input types available, from simple text/numeric entry, to adding signatures, reading barcodes, or selecting values from other Maximo Business Objects
- Enforce best practice processes using our powerful Mobile Forms conditional rules engine
- Extensive layout options that responsively adapt to different mobile device form factors
- Work process integration to ensure data is captured when it is needed
- Create follow-on work orders and service requests directly from mobile form questions
See below for a short video on Fingertip's Mobile Forms.
HSQE Management
Does not require Maximo HSE manager.
- Accident & Incident Reporting
Engineers can report incidents and accidents supported by attachments of photos, collection of incident reports and witness information. - Safety Observations
Users can register safety observations and near misses. - Risk Assessments
An extension to the work execution process and the use of mobile forms to support the completion of a risk assessment before work can start. - Vehicle Inspections
Functionality can be enabled to prevent travel and work proceeding until a vehicle inspection has been created.
See below for a short video on Fingertip's HSQE module.
Supply Chain Management
Support key supply chain processes.
- Purchase Order Receiving
Select approved purchase orders from Maximo® and to record both Material and Service receipts. - Create Field Purchase Requisition
Supports the creation if a purchase requisition in either an online or offline mode. - My Purchase Orders
View purchase orders that have been created from the purchased requisitions created by the mobile user.
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